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One of the ways to connect your Mac to an external display is by using a High-Definition Multimedia Interface or HDMI cable. You can connect the HDMI cable to the HDMI port on your Mac to a second monitor or TV. Whether you want to use a second screen or you want to export full audio and video display on your TV, connecting your devices is a lot easier with HDMI. Some Mac models, such as the Mac mini, also rely on HDMI to connect the computer to the display.

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If you're using an Apple Display, press the increase brightness key on your Apple keyboard. To adjust the brightness of a secondary display, press Control-F2. If you're using a display that's not made by Apple, check the documentation that came with your display to see if it includes built-in controls for adjusting its brightness or contrast. It is not possible to install multiple USB graphics drivers on a PC due to limitations in the Windows graphics architecture. Use the steps below to uninstall j5Create MCT USB graphics software. Open Windows Control Panel and click 'Uninstall a program' under Programs. Uninstall any software with the following names: j5 USB DISPLAY ADAPTER.

But with the release of macOS Catalina, a lot of Mac users using HDMI connection reported encountering various problems after the upgrade. Several users reported getting a black screen after installing the new version of macOS, even with the monitor still turned on. The display just turns black (or dark green in some cases) and eventually shuts down.

Other users, on the other hand, got a No Signal error message instead of the black screen. There are also some cases where the external display just blinks randomly when connected to a Mac running macOS Catalina.

Mac users who are using HDMI for their second monitor are less affected compared to Mac mini users who use HDMI as their main connection. However, this doesn’t deny the fact that display problems such as these can cause a lot of inconvenience and annoyance.

This guide will show you what to do if your Mac shows no HDMI signal after Catalina update.

How to Fix HDMI Signal After Catalina Update

There is no explanation yet why the macOS Catalina update caused the HDMI to stop working, and it will probably take a while for Apple to release an update that addresses this issue. If you’re using your Mac for study or work, finding a solution to this problem is a priority because you can’t do anything with a black screen.

Before you try the solutions listed below, try some of these emergency steps first to see if they work.

  1. Restart your Mac. If you’re in the middle of installation, cancel it first before restarting. Once your Mac has restarted, resume the upgrade and see if you encounter further issues.
  2. Make sure that the HDMI and power cables are connected properly.
  3. Use a different HDMI cable. In the case that your HDMI cable is damaged, replacing it with a new one should resolve the issue.
  4. Use a different port. Try to use a different cable to connect your Mac to your display, if possible. For example, you can use a USB-C to HDMI cable for some Mac models.
  5. Optimize your Mac using Outbyte MacRepair to delete possible corrupted files causing the issue.

If the above steps don’t work, try the solutions below.

1. Restart Your Display.

Restarting your TV, external monitor, or other HDMI devices should be your first step in fixing this issue. To do this:

  1. Turn off your HDMI display while your Mac is turned on.
  2. Disconnect the HDMI cable from your Mac, then plug it back again.
  3. Turn on your HDMI display again.

If the problem is caused by a minor glitch, restarting your HDMI device should do the trick. If not, try the other fixes below.

2. Enable Your Display Driver.

If you’re using an HDMI monitor or a TV as an external display and you encounter the black screen issue, changing your Mac’s privacy settings should take care of the issue. To do this:

  1. Click on the Apple logo, then choose System Preferences.
  2. Click on Security & Privacy, then click Screen Recording from the left menu.
  3. Tick off Enable the Display Driver in the right panel.

Changing your screen resolution and refresh rate parameters should help. Go to the Apple menu > System Preferences > Display and choose the resolution that you want.

3. Turn Off the HDMI Ultra HD Color Feature

HDMI Deep Color is responsible for creating a more realistic and smooth rendering of an image on the screen. However, there have been reports that this feature causes flickering and other screen problems when turned on. So if your external display has this feature, try turning off to see if the problem goes away.

4. Reset Your Mac’s SMC.

The System Management Controller or SMC manages a lot of aspects of your Mac, including the display. So if you’re having screen issues, such as the HDMI not working on Mac after Catalina update, resetting the SMC might help.

To reset the SMC, follow the steps below.

  1. Shut down your Mac.
  2. Hold the left Shift + Control + Option keys together, then press and hold the Power button down.
  3. Wait for 10 seconds, then let go.
  4. Turn on your Mac again.

If you’re using an iMac or a Mac Mini, here are the steps to reset the SMC:

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  1. Shut down your device.
  2. Unplug the power cable.
  3. Wait for at least 15 seconds.
  4. Plug the power cable back in.
  5. Turn on your Mac.

Once your Mac’s SMC has been reset, check if you’re still getting screen problems on macOS Catalina.

5. Reset NVRAM.

If resetting the SMC does not fix your problem, you should try resetting the NVRAM this time. To do this:

  1. Shut down your Mac.
  2. Turn it back on, then immediately press and hold this key combination: Option + Command + P + R.
  3. Wait for at least 20 seconds, during which your device might appear to restart.
  4. Release the keys when you hear the second startup sound or when you see the Apple logo appear and disappear for the second time.

Summary

The release of macOS Catalina has also introduced a lot of bugs and issues that Apple needs to fix, including the HDMI signal problem on external displays. Rolling back to macOS Mojave is not an option because this method does not fix the issue, according to user reports. So instead of waiting for an official fix from Apple, you might want to give the methods above a try.

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Before you begin

You can resolve many display issues by updating the software on your Apple devices, cables, and adapters. If you can see an image on your screen, check for software updates using the Mac App Store:

  1. Connect your external display and any Apple video cables or adapters that you use with it.
  2. From the Apple menu, choose App Store.
  3. Click the Updates button in the App Store window.
  4. Install any macOS or firmware updates that are listed.

If you're using a display, hub, extender, or adapter not made by Apple, check with the manufacturer for any updates that might be available.

If you're trying to connect a 4K display or Ultra HD TV with your Mac, make sure your computer meets the requirements for using these external displays.

If your software and firmware are up to date, or if you can't see the image on your screen, try the steps below for your specific issue.

If the display image is blank or unusable

Try these steps if you don't see an image on your display. These steps can also help if the image on your screen repeatedly turns on and off (flickers), if horizontal lines appear (snow), or if the image is distorted (torn or scrambled).

These steps likely won't help if the issue is only happening in one app. If you see similar issues in only one window or app, check with the app's developer for updates or more help.

Check connections

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Check the connections to your Mac and external displays:

  • If you're using an Apple notebook, try connecting its power adapter.
  • Make sure the external display's power cable is securely connected and that your display is turned on.
  • If you're using a Mac Pro (Late 2013) make sure your displays are connected to the right ports.
  • If you're using a display hub, switchbox, or 'KVM,' try connecting your display's video cable directly to your Mac instead.
  • Disconnect the video cable where it plugs into your Mac, then plug it back in to reseat the connection.
  • If you're using a video adapter, unplug the video adapter from your Mac, then plug it back in to reseat the connection.
  • If you're using more than one video adapter to connect your display (the adapters are 'chained' together), try connecting the display using only one adapter if possible. Some video adapters can't be connected together. For example, a mini DisplayPort to DVI adapter can't be connected to a DVI to HDMI adapter.
  • If your display has more than one video connection, see if using another connection on the display works. If possible, check to see if using a different display or a different adapter works.
  • Try using a different cable that you know is in working order. Check with the display's manufacturer to make sure you're using the cable they recommend.
  • Restart the Mac with the display connected.

Detect your display

If you're using an external display, sleep and wake your Mac to make it check for connected displays:

  1. Press the power button on your computer to put it to sleep, or choose Apple menu > Sleep.
  2. Wait a few moments, then press a key on your keyboard or click your mouse or trackpad to wake your Mac.

If you're using more than one display, and you can see the image on one of the displays, you can also use Displays preferences to check for connected displays.

Adjust video settings

If there's no image on your display, try adjusting your display's brightness or contrast. If there's still no image, or the image appears torn or scrambled, try selecting a different video resolution in System Preferences.

Adjust brightness

  • If you're using an Apple Display, press the increase brightness key on your Apple keyboard. To adjust the brightness of a secondary display, press Control-F2.
  • If you're using a display that's not made by Apple, check the documentation that came with your display to see if it includes built-in controls for adjusting its brightness or contrast.

Change your display resolution

  1. From the Apple menu, choose System Preferences.
  2. Click the Displays icon.
  3. Click Default for display. If you see more than one resolution listed, choose a resolution and refresh rate. If the display turns off when you change resolutions, press the escape key to undo the change.

If you can't change the resolution of your display because you can't see an image, restart your Mac in safe mode to reset the display resolution to defaults.

If starting in safe mode doesn't resolve the issue, reset your Mac's NVRAM and SMC to reset the video ports on your Mac to their defaults.

Check for third-party display software

If your display works only when your Mac is started in safe mode, and you have display-related software installed, check with the software's developer for updates, or try temporarily uninstalling it.

If an image appears fuzzy or blurry

If images or text on your display appear pixelated or blurry, check these things.

Check your display resolution

Make sure your display resolution in System Preferences is set to its default. If you're using a resolution that's scaled, the image might be magnified to fit the display. This can cause the image to look blurry in some apps.

  1. From the Apple menu, choose System Preferences.
  2. Click the Displays icon.
  3. Select Default for display.

If you use a monitor or an HDTV connected with an HDMI cable, you might see a difference in video quality if your display is set to television mode. Check your display for a 'monitor mode' setting to get the best video quality.

Retina displays

If an app you're using appears low resolution on your Retina display, check to see if an update to the app is available. Most apps have been updated to use the higher pixel densities of Retina displays.

Lower-resolution images on some web pages might also appear 'softer' when viewed on a Retina display. This is because Retina displays have a higher pixel density and not all websites use Retina-ready images.

For example, the images below look different when viewed on a Retina display, but the same on a non-Retina display. This happens because the Retina-ready image has a higher pixel density:

If you see contrast or color issues

If your entire display image seems too dark or too bright, you can adjust the brightness and contrast from the Displays pane of System Preferences, or by using your display's built-in controls.

Adjust brightness and contrast

To adjust the brightness of your Apple display, press the brightness key or F2 key on your keyboard. You can also use the brightness adjustment for each connected display in System Preferences > Displays.

Displays not made by Apple sometimes have brightness and color adjustments built into the display. Check the documentation for your display to see if it includes built-in controls.

When you connect a display, projector, or HDTV using an HDMI cable, you might see a difference in video quality if your display is set to television mode. Check your device for a 'monitor mode' setting to achieve the best video quality.

You can also calibrate each display from the Color tab of Displays preferences to get the best color and brightness from your display.

If you see bright or dark pixels

If individual pixels on your display seem too bright or too dark, see these articles for more help:

Connecting displays with Thunderbolt 3 (USB-C)

The Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter connects Mac models with Thunderbolt 3 (USB-C) ports to older devices that use Thunderbolt (10Gbps) or Thunderbolt 2 (20Gbps). For example, this is the adapter that you should use to connect your MacBook Pro to an Apple Thunderbolt Display or a third-party Thunderbolt 2 storage device.

This adapter doesn't support connections to Mini DisplayPort displays, including the following Apple adapters and displays:

  • Apple Mini DisplayPort to Dual-Link DVI Adapter
  • Apple Mini DisplayPort to DVI Adapter
  • Apple Mini DisplayPort to VGA Adapter
  • Apple LED Cinema Display

If you're using the Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter to connect to a compatible display and the display doesn't show an image, try unplugging the adapter and plugging it back in.

Get more help

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If you've tried these steps and your display still isn't working, contact Apple Support to get more help.

Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).